New digital technologies, increasing customer expectations, emerging agile competitors are making it harder for banks to attract, retain and grow today’s digitally empowered customers. With digital transformation rapidly changing the retail banking landscape, banks must engage with customers in more meaningful ways that address holistic goals with timely contextual offers and personalized services. TCS’ Customer Intelligence & Insights (CI&I) for Banking is an advanced analytics software with out-of-the-box use cases for customer, marketing and operational analytics.
Download the whitepaper to learn more about its key capabilities, benefits and use cases.
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