Botomation Consulting

Botomation Consulting

Botomation™ consulting services help enterprises create better CX (Customer Experience) and UX (User Experience) by rationalizing their existing digital footprint. Current market environment demands enterprises to have Digital Transformation as an imperative entity in the IT roadmaps. Botomation™ team’s boundless expertise will help enterprises develop prolific IT roadmaps that align impeccably with their architecture as well as service designs.

Versatility of Botomation™ team in developing an outcome based digital process automation is rendered from its experience in administration of customer journeys across functions. We frame pristine capabilities that orchestrate in precise harmony to generate innumerous bots as well as automations that leverage customer experience and service operations to propel desired business outcomes. Botomation™ team focuses on outcome-based solution designs that manifest business accomplishments.

We assure continual growth with consistent improvement in alignment with the ever-changing customer behavior as well as business and technology ecosystems. Botomation™ team has developed a detailed data framework to consistently but meticulously trace the various factors influencing CX KPI's and SLA's/OLA’s.